DRAFT — these terms are a standard draft pending legal review by the owner. They describe how the service works today but have not yet been reviewed by a lawyer.
Terms of Service
Last updated: 12 June 2026
These terms apply when you subscribe to Kirava. By starting a subscription or a free trial you accept them. The short version: you describe an automation, our AI builds it, you get the result by email and in your customer portal — and you can cancel whenever you like.
1. The service
Kirava delivers AI-generated automation solutions on subscription: a plan, a portal-ready automation and, where useful, an importable workflow template. Deliveries are sent as a portal link and are available in the customer portal.
Generation is performed by an AI model based on your description. The quality of the result depends on the description — you can request revisions in the portal as long as your subscription is active and you have tokens left.
2. Subscription, tokens and billing
The subscription is billed monthly in advance via Stripe at the price shown at checkout. Each billing period resets your account to your plan's token allowance; each generation or revision request uses tokens based on its actual size and the AI model used, with a small minimum charge per generation.
You can cancel at any time via the customer portal (Subscription → manage). Your subscription then runs until the end of the paid period. There is no cancellation fee.
3. Right of withdrawal
Kirava delivers digital content that is generated and delivered immediately after purchase. By completing a purchase you expressly request immediate delivery and acknowledge that the statutory 14-day right of withdrawal (Swedish Distance Contracts Act, distansavtalslagen) no longer applies once delivery has begun.
You can still cancel future renewals at any time, and if something is wrong with a delivery you can request a revised version in the portal. On top of this we voluntarily offer a 14-day money-back guarantee — see the next section.
4. Money-back guarantee — 14 days
If you are not satisfied, you get your money back. The guarantee covers your first payment (not later renewals) and runs for 14 days from the payment date. Request a refund by replying to any email from Kirava within that period — no reason needed.
The refund is made to the same payment method you paid with, normally within 10 banking days. Your subscription is cancelled at the same time. This guarantee is voluntary, applies in addition to your statutory rights, and does not limit them.
5. Starter trial
Starter starts with a 7-day free trial through Stripe Checkout. You add a payment card at signup, are not charged until the trial ends, and can cancel before then in the customer portal. Pro and Business are billed immediately.
6. Plan use
Starter and Pro are intended for internal use by the business that creates the account. Agencies, consultants, teams and companies that build or run automations for clients must use Business.
If a plan is clearly used in a way that belongs on Business, we may require an upgrade, restrict use or terminate the license under these terms.
7. Acceptable use
You may only use Kirava for lawful purposes. You may not request automations intended for spam, fraud, unauthorized access to systems or data, harassment, or circumvention of other services' terms. We may decline to generate such content and may suspend accounts that abuse the service or its rate limits.
8. Your rights to the deliverables
You may use, modify and run the code and templates we deliver to you freely, for personal or commercial purposes. We may deliver similar solutions to other customers — descriptions of common automation problems naturally lead to similar code.
9. No warranty — review before use
Deliverables are generated by AI and provided as-is. We do not guarantee that they are error-free or fit for a particular purpose. You are responsible for reviewing code and configuration before using it in production, especially where it touches payments, personal data or other critical systems.
10. Availability and changes to the service
We aim to keep the service available at all times but do not guarantee uninterrupted operation. Features may be added, changed or removed as the service evolves. Material changes that affect you negatively will be communicated by email before they take effect.
11. Liability
To the extent permitted by law, our total liability for any claims relating to the service is limited to the amount you have paid us during the twelve months preceding the claim. We are not liable for indirect damages such as lost profits or lost data. Nothing in these terms limits rights you have as a consumer under mandatory law.
12. Changes to these terms
We may update these terms. Material changes are announced by email at least 30 days in advance. If you continue using the service after the changes take effect, you accept the new terms; otherwise you can cancel before then.
13. Contact
Questions about these terms? Reply to any email you have received from Kirava, or use the contact details on the start page.